Case 1. The Salvation Army in Dallas: The Supply Chain Challenges of a Non-Profit Organization1

1 This case was developed solely for the purpose of classroom discussion. Some details of the case, including names of the organizations, have been disguised. This case is not intended to serve as endorsements, sources of academic or business data, or illustrations of effective or ineffective management of the personnel or organization.

Arunachalam Narayanan†

† University of Houston, Houston, Texas, USA; anarayanan@bauer.uh.edu

In October 2011, Major Carl Earp of the Salvation Army Adult Rehabilitation center was discussing the goals for the upcoming fiscal year with his advisory council. His goal was to generate enough revenue from the Salvation Army’s ...

Get The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial