CHAPTER 10

HR TECHNOLOGY

HR Technology Comes of Age: Next-Generation Systems Bring New Usability, Efficiency to Talent Processes

Technology platforms designed for human resource functions have proved to be some of the least employee-friendly systems within the organization. Core platforms like the applicant tracking system (ATS), human resource management system (HRMS), and learning management system (LMS) are usually designed first with HR or training administrators in mind, and with the needs and preferences of line managers and employees taking a back seat. While these legacy platforms have pleased HR “superusers” with their record-keeping and compliance-related functions, they often leave line executives, employees, or job candidates frustrated ...

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