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The Team-Building Tool Kit, 2nd Edition by Deborah Mackin

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3

CHAPTER

Team Behavior

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EFFECTIVE TEAMWORK is not just about getting a set of tasks done. It also requires the ability to manage the process of working together: listening to each other, communicating openly, surfacing feelings, exploring different approaches, and reaching decisions. These behaviors are often not taught in our early educational experiences, and many people have achieved success as managers and supervisors without needing these behaviors. It’s only when we need to work together—as a team—that these behaviors are crucial.

I’m reminded of a group of professional team members who had come together to work on their data management ...

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