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The Team-Building Tool Kit, 2nd Edition by Deborah Mackin

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5

CHAPTER

Team Problem-Solving Process and Tools

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SUCCESSFUL TEAMS work three components of teaming simultaneously:

1.Task: getting tasks done and producing results through goals, work plans, and timelines

2.Process: managing processes such as meetings, information sharing, problem solving, and decision making

3.People: blending the skills and knowledge of members to create something that is better than any individual could create alone.

Effective problem solving tests all three of these capabilities on the team. When the team is clear about the problem to be solved, has process skills to implement an effective approach, and draws on the talents ...

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