CHAPTER 1
The Language of Trust
Trust is the stacking and layering of small moments and reciprocal vulnerability over time.
—Brené Brown
Trust is fundamental to our sense of safety, autonomy, and dignity as human beings. It is also an integral part of every relationship we have. When we trust someone, we feel safe to share what is important to us, including our thoughts, ideas, efforts, hopes, and concerns. When others trust us, they reciprocate in kind. It doesn’t mean we always agree, just that we listen to, respect, and value what each other has to offer. In fact, trust allows us to disagree, debate, and test each other’s thinking as we work together to find the best ideas and solutions. Having work relationships built on trust allows us ...
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