Introduction: The Power of Rewriting the Future

In our work lives, when something isn't working, we struggle with which part of the problem to tackle first. Do we start with cost reduction? What about morale? Or should we begin with process improvement?

In our personal lives, it's the same dilemma—which problem do we work on first? Should we resolve to do better with home finances? Make our marriage more fulfilling? Get rid of ten pounds? Spend more time with the kids?

The optimist says there's opportunity everywhere we look. The pessimist says everything is messed up, and it's as though every system is perfectly designed to stay messed up, no matter how many things we try to fix.

We pick the problem to work on, and we either fail or succeed. If ...

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