Chapter 7What Is a Goal?

DOI: 10.4324/9780429029196-9

Stop for a moment and think about what comes to mind when you are asked what a goal is. We suspect that you have different responses depending on your frame of mind. In my book, Achieving HR Excellence Through Six Sigma (2nd ed.), I faced the same dilemma when you were asked to define the term excellence. As we stated, the definition of excellence is in the eye of the beholder. We have the same scenario in determining the definition of a goal.

If you Google the question what is a goal? you get 8,650,000,000 results. If you Google goal setting training, you get 489,000,000 hits. If we search Amazon for business titles pertaining to goal setting, we get 50,000 titles. If we change the search ...

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