Chapter 21The Organizational Alignment Pillar
The second support pillar to the infrastructure is that of organizational alignment. Every organization has its unique set of mission statements, values, and strategies. They are all fed by the unique corporate culture. In order for the implementation plan to be successful, the organization as a whole must buy in to the plan. The organization must walk the walk and talk the talk.
Lawrence Miller of Management Mediations stresses that both the social (people) side of the organization and the technical (process) side of the organization must be aligned. The goal of this alignment, as I mentioned in the previous chapter, is to bring value to the customer. This alignment ...
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