It is a bit difficult for outsiders to understand how precious the Toyota Way is within our company and the challenges of growing leaders who live our values. It is a constant journey to find new and better ways to develop Toyota leaders. For this reason I am pleased that Gary Convis and Dr. Jeffrey Liker chose to write this book. I knew Gary well when he was a great leader at NUMMI, and I had the opportunity to work with him. This was a period of intense learning for Toyota about how to teach our culture to others brought in from the outside. Dr. Liker has devoted himself to deeply understanding our way from the outside. I am really very impressed when I read his books by how well he explains the way we think.

In a speech I made shortly ...

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