Index

A

Accountability, 114–118, 195–197

Adaptability, 15

Adaptive cruise control, xxii, xxvi–xxvii

Advanced beginner stage of learning, 59

AlliedSignal, 3, 213

American leadership, 43, 89, 121

Andon, 92, 110–111, 214

Annual plans, 154

Aptitude tests, 51

A3 problem solving, 95–96, 98–99, 204, 216

Automation, 129–131

B

Backsliding, 8

Bafunno, Norm, 168

Barker, Joel A., 147

Benchmarking, 177–180

Best practices, 178, 179

“B-labor,” 137–138

Blanchard, Ken, 234

Board of directors, 148, 154–161

Bottom-up leadership, 127, 133, 147

Bryant, Marty, 116, 199–200, 202–207, 211–213

Buddhism, 44, 54

C

Capability vs. charisma, 234–237

Capacity, excess, 192

Catch-ball process, 150, 166–170

Central Motors, 126–130, 179

Challenge(s):

identification of, 246–247 ...

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