Before you start a step-by-step process of building trust, two things need to happen first. After you read this book, everyone else you want involved in the process should read this book as well. This gives everyone involved in the conversation the common reference points, definitions, and contexts to discuss this effort. The second part is learning how to have very different types of conversations than what you are used to.
I believe society is losing the ability to have thoughtful, meaningful conversations on a daily basis. The divorce rate (at least in the United States) is well over 50 percent and one of the fundamental reasons cited for splitting up is a failure to communicate. In her book Fierce Conversations ...
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