The Trust Problem That Slows Digital Transformation
Tension between business executives and IT professionals can be managed in ways that build respect for each other’s capabilities — and open new doors in the process.
Pick up any industry or professional publication and you’ll be deluged with articles extolling the value of digital transformation. Supporters tout new capabilities as do-or-die. “All companies must become tech companies” is a common refrain. “Organizations that speed their decision intelligence capabilities will survive, and those that don’t will fail” is another.
Count me among those who are excited for this messaging. I see enormous potential for new digital capabilities to improve business performance, ...
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