Chapter 44. Mind Your Manners!

When Aretha Franklin sang “R-E-S-P-E-C-T,” most everyone identified with it. Somehow, though, when we want to make something happen at work, in our haste or enthusiasm we may forget all about those seven letters. In fact, the number one catalyst for Equal Employment Opportunity Commission hearings is the way in which an ex-employee was treated when terminated. Respect is the issue.

Respect may seem a rather old-fashioned concept, something shown to the high-school principal and mafia dons, or something to do with the shady world of office politics, and thus rejected as an “unmentionable” in our equal-opportunity, merit-focused workplaces. Indeed, in the past, respect was largely reserved for one’s “betters.” However, ...

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