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The Truth About Personal Performance (Collection)
book

The Truth About Personal Performance (Collection)

by James O’Rourke, Leigh L. Thompson, Robert E. Gunther
August 2010
Beginner content levelBeginner
656 pages
11h 58m
English
Pearson
Content preview from The Truth About Personal Performance (Collection)

Appendix D. Tactics

This appendix lists some examples of tactics—each to be quantified and given a specific timetable.

To support a strategic objective that delineates offering a product of superior quality, tactics might include setting specific performance goals for the following:

  • An improvement in defect-free manufacturing processes
  • Attaining ISO certification of all work processes and instructions
  • Providing related employee training and education
  • Achieving better internal audit scores
  • Partnering with suppliers
  • Benchmarking
  • Reducing service call rates
  • Implementing continuous improvement initiatives

To support a strategic objective that identifies a specific cost reduction target in a manufacturing area, tactics might include setting specific ...

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Publisher Resources

ISBN: 9780132582315