August 2010
Beginner
656 pages
11h 58m
English
As managers, we work longer, smarter, and harder, but it seems that we can never get ahead. The pace of business is ever-increasing; expectations for results are in real-time; we're asked to make dozens of decisions per day, often with limited information; much work follows us home at the end of the already-far-too-long day; our span of control is stretched beyond capacity; and it seems that any energy and stamina are eroded by noon.
It isn't pretty, but it's reality. Change is a given. The chaotic "better, faster, and cheaper" world is here to stay.
In many respects, we don't have control over many of these dynamic business challenges; however, we can control how we react. ...