August 2010
Beginner
656 pages
11h 58m
English
In his best-selling book, Emotional Intelligence, author Daniel Goleman cites the ease at which managers criticize an individual's performance—yet hold back on showing gratitude.
This is an important habit to break if you're a faulty praise practitioner.
Our ears enjoy a compliment. Often, it can make the difference in your attitude for the day. More so, as a motivational managerial tool, it can help you retain your best employees, as countless studies and workplace climate surveys indicate that paying attention to your team members, beyond money, is a significant key to their productivity and job satisfaction. In fact, the number one reason executives leave their jobs is a lack of praise ...