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The Truth About Getting the Best from People, Second Edition by Martha I. Finney

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Truth 6. Real engagement gains happen after survey scores come in

If you didn’t like getting report cards as a kid, it’s a fair bet that you don’t like facing the results of your company’s engagement survey as an adult. It’s only natural. Who likes to be scrutinized, measured, and reported on? No matter how professionally the survey is administered, it still feels as though you’re under a spotlight—judged in very large part by the people who work for you. Depending on your company’s policy regarding how the survey results are viewed over time, your own chances for promotion might get dinged if there are no signs of improvement year over year.

Try to forget about all that, if you can.

It’s what you do with the survey results that makes the big ...

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