The TWI Workbook, 2nd Edition

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Chapter 11

Problem Prevention Using JR’s

Foundations for Good Relations

Chapter10 illustrated how the Job Relations (JR) four-step method guides

supervisors down a systematic path of problem solving to arrive at actions

that solve problems and meet objectives. But what if you could prevent these

problems from happening in the rst place? Or address problems early, while

they are still small? Many supervisors say that most of their big problems result

from smaller problems that were neglected or poorly handled. This happens

for a reason. In most cases, problems that are big and complicated right from

the start tend to get immediate atten