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The Unfinished Leader: Balancing Contradictory Answers to Unsolvable Problems by Cade Cowan, Peter C. Cairo, David L. Dotlich

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5

The Reconciliation Mindset

Such welcome and unwelcome things at once / 'Tis hard to reconcile.

—Shakespeare1

Bill Weldon, formerly chairman and CEO of Johnson & Johnson, wouldn't give in to critics. People inside and outside the company said he should hire a China chief to juice the 125-year-old company's China business. Three out of four other companies in China had done so. A “Mr. China” could oversee the entire China business, talk with a single voice to regulators, and supervise the development of homegrown products. In the view of critics, the separate maneuverings of J&J's scores of decentralized product divisions were slowing business in China down.

Pressure on Weldon was intense. Not only were his people and partners in China urging ...

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