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The Unified Theory of Profitability by Andrew Miller

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Contents

Acknowledgments

Introduction

The Foundations of Profitability

Chapter 1    Why True Profit™ Is Like Unmined Gold

Chapter 2    Developing a Low Center of Gravity

Chapter 3    Creating Your Hydraulic Profit Jack

Profitability Category #1–E Equals MC squared

Chapter 4    Creating Growth Through Your Best Customers

Chapter 5    Eliminating Zero-Margin and Low-Margin Products and Services

Chapter 6    Transitioning Your Worst Customers to High-Margin Products and Services.

Chapter 7    Implementing Customer Retention Strategies on the FrontLines.

Profitability Category #2–Maximizing Power at the Point of Attack

Chapter 8    Empowering and Engaging Different Types of Employees to Grow the Business.

Chapter 9    The Champagne Pyramid Concept. ...

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