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The Universal Service Desk (USD) - Implementing, Controlling and Improving Service Delivery
book

The Universal Service Desk (USD) - Implementing, Controlling and Improving Service Delivery

by Léon-Paul de Rouw, Brian Johnson
May 2020
Intermediate to advanced content levelIntermediate to advanced
244 pages
7h 18m
English
IT Governance Publishing
Content preview from The Universal Service Desk (USD) - Implementing, Controlling and Improving Service Delivery

Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publisher and the author cannot accept responsibility for any errors or omissions, however caused. Any opinions expressed in this book are those of the author, not the publisher. Websites identified are for reference only, not endorsement, and any website visits are at the reader’s own risk. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the publisher or the author.

Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, ...

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Publisher Resources

ISBN: 9781787781504Publisher Website