Happy employees lead to happy customers, which leads to more profits.

Vaughn Aust, EVP of Integrated Solutions, MarketStar

If there’s anything you’ve come to realize by this point, it’s that unstoppable organizations which are growing their customers, revenue, and success on a continuum have fully adopted and deployed various approaches that, in turn, empower their organization and the people within it. They’ve empowered their customers by enticing them to become involved in identifying their own preferred experience, ensuring that customer feedback on ideas and improvements are not only solicited, but also integrated into the development and delivery of products and services. They’ve empowered ...

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