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The Unwritten Rules of Managing Up
book

The Unwritten Rules of Managing Up

by Dana Brownlee
February 2019
Intermediate to advanced content levelIntermediate to advanced
176 pages
4h 30m
English
Berrett-Koehler Publishers
Content preview from The Unwritten Rules of Managing Up

ONE

Defining the “Difficult Boss”

To research the concept of managing up—and managing the difficult boss in particular—my company, Professionalism Matters, launched an online survey asking a wide range of professionals to share feedback (anonymous) on their managers, particularly the difficult ones. I was somewhat afraid I’d get crickets, to be perfectly honest. I’m well aware that employees are often very reticent about providing candid feedback on their experiences with their own leadership. I was truly blown away to receive 1,173 completely organic, candid responses from real people working real jobs that we can all relate to. While the empirical data was fascinating—confirming my suspicions in several areas, providing surprising results in ...

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Publisher Resources

ISBN: 9781523098200