INTRODUCTION

My goal is to give you simplicity in a world of complexity.

—D. A. Benton

It’s estimated that by 2015 the workforce will be composed of approximately one-third millennials, one-third generation Xers, and one-third baby boomers—with a few traditionalists not ready to walk off the playing field. It could get funky. The only digital interpersonal relationship and communication rule will be: there are no clear rules.

You will be in one of those generational groups. Regardless of your age or time in the workplace, in your pursuit to be better, you will still have to separate yourself from contenders in a competitive environment. That goes whether you are working face-to-face or on your laptop, desktop, tablet, or mobile device. You have ...

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