What Is a Virtual Meeting?

Leading an effective virtual meeting is no easy task. There’s the ghostly presence of other people on a conference call—a silent chorus that says hello at the beginning of the discussion and then never chimes in again with a question or an idea. The ding of an incoming e-mail from a teleconference participant who’s not bothering to hide the fact that they’re using the time to catch up on correspondence. Awkward, lengthy gaps as overly polite participants try to avoid speaking over one another. The colleague who takes a lagging video connection as license to interrupt other speakers whenever there’s a pause in the transmission. And those are just the people problems. Slow internet service, software bugs, pixelated video—how ...

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