Chapter 7
COMMUNICATION
It’s evident that “organizations aren’t the visible, tangible, obvious places which they used to be” (Handy 1997, p. 378). Communication distribution systems—in other words, the technologies people use to communicate—are now an important force in effective internal and external organizational communications. As technology continues to improve and becomes less expensive to implement, virtual organizations will become the norm.
Effective personal and organizational communication is critically important in a virtual project management organization (Cascio 2000; Duarte and Snyder 2006; Scholz 1998). It is also complex, because organizations are not the traditional brick-and-mortar places that they were in the past (Handy ...
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