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The Virtual Project Management Office by Wanda Curlee, Robert L. Gordon

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  Chapter 10

LESSONS LEARNED AND BEST PRACTICES

Lessons learned are the shared knowledge that allows project managers and the organization to grow and projects to mature. A well-developed project management methodology has as a part of its closing process lessons learned. In fact, PMI’s PMBOK® Guide (2008) states that lessons learned should be done as a part of the closing process group, processes that are done every time a management group ends. Beyond this, lessons learned should be collected throughout the life of a project.

Lessons learned are the lifeblood of a PMO—and this is even truer in a VPMO, though it is difficult to coordinate the collections of lessons learned and maintain them on a distributed/virtual project. Because in-person ...

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