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The Wawa Way by Bob Andelman, Howard Stoeckel

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At Wawa, being a leader requires a passion for serving your fellow associates.

 

CHAPTER 6

Servant Leadership

                   Leadership is both an art and a science. Everyone is the leader and everyone can also be a servant.

                   —Robert Greenleaf, The Servant as Leader

Private ownership and shared ownership are key parts of the moral compass that keeps Wawa on course. The third part of this compass is something called servant leadership.

If you’ve worked for a variety of companies in your career, you know that most are managed from the top down. The executives make all the key decisions, consulting only their own perspectives ...

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