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STRATEGY EXECUTION II

The Roles of Line Managers, the HR Function, and Workforce Metrics

BY NOW WE HOPE you have a sense of what it takes to develop a workforce strategy, philosophy, and metrics, and understand how critical they are for the effective (and efficient) execution of a firm’s strategy. As the first step in responding to the execution challenge, chapter 6 focused on the roles of the CEO and senior executive team in the strategy execution process. This chapter applies these concepts to line managers and the HR function. As you might expect, there are similarities to the issues discussed in chapter 6. But here we concentrate on the unique challenges line managers (the messengers of strategy execution for most employees) face in implementing ...

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