10Strategic Framework: Journey to the Hybrid Workplace

“Every great dream begins with a dreamer. Always remember, you have within you the strength, the patience, and the passion to reach for the stars to change the world.”

Harriet Tubman, Abolitionist, Political Activist

So where to go from here? For many companies, the status quo is clearly not an option. In a hypercompetitive, globalized world, every organization needs to leverage the power of an effective workplace more than ever before in order to win the war for talent. The desires of individuals and organizations alike for workplace transformation are compelling and overwhelming. Demands for personalization, the distinct preferences of multiple generations in the workforce, the growing expectations for purposeful, responsible workplaces, the opportunities that intelligent, immersive, and experiential workplaces can create – all are converging to create an undeniable imperative.

As discussed elsewhere in this book, the extremes of complete working from home and the pre-2020 model of mostly working in the office create a spectrum with advantages and challenges. As organizations consider a framework for decision-making, revisiting the various dimensions of transformation will help inform their strategy.

1.0 Elements of The Personalized Workplace

Given the availability of personalized and configurable experiences in the consumer realm, today’s multigenerational and often fluid workforce has growing expectations for personalized ...

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