The Year in Tech, 2021: The Insights You Need from Harvard Business Review

 

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LEARNING TO WORK WITH INTELLIGENT MACHINES

by Matt Beane

It’s 6:30 in the morning, and Kristen is wheeling her prostate patient into the OR. She’s a senior resident, a surgeon in training. Today she’s hoping to do some of the procedure’s delicate, nerve-sparing dissection herself. The attending physician is by her side, and their four hands are mostly in the patient, with Kristen leading the way under his watchful guidance. The work goes smoothly, the attending backs away, and Kristen closes the patient by 8:15, with a junior resident looking over her shoulder. She lets him do the final line of sutures. She feels great: The patient’s going to be fine, and she’s a better surgeon than she was at 6:30.

Fast-forward six months. It’s 6:30 ...