11 HOW WAREHOUSE WORKERS REALLY FEEL ABOUT AUTOMATION
by Joe Lui, Raghav Narsalay, Rushda Afzal, Ida Nair Sharma, and Dave Light
As of 2019, the global warehouse automation market—that is, programmable machines that pick, sort, and return goods to their shelves, as well as sensor- and AI-based tools that simplify tasks for warehouse workers—was worth about $15 billion. That number is expected to double by 2026, with supply chain leaders in an internal Accenture survey citing warehouse automation as one of their top three priorities for digital investment. Clearly, the industry has huge growth potential. But what does this mean for the millions of workers currently employed in warehouses around the world?
In the United States alone, some ...
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