Most people are familiar with Crossword puzzles; some even seem to be addicted to them! Very few people can resist the temptation to scan the clues and fill in at least a few answers while waiting at an airport or dentist's office. With the easy availability of Crossword software, people are using these puzzles more frequently in training situations.

Participants work in pairs to encourage mutual learning and find the answers in a Crossword puzzle related to the training topic. Stop your lecture from time to time to provide puzzle-solving interludes. Before continuing the lecture, provide feedback and clarification based on how successful ...

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