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Think Like an Entrepreneur, Act Like a CEO by Beverly E. Jones

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40 Use Those Amazing Checklists

It’s wonderful when one simple tool can help you streamline your work and organize your group. That was the case with my client Sarah*, who’s an excellent technical writer. Sarah enjoys reporting on complex situations, and she’s proud of her ability to present complicated data in a clear way.

Sarah loved her job preparing reports for a large institution, but she felt panic-stricken when she suddenly was made manager of her department. Although Sarah maintained high standards in her own work, she didn’t know how to articulate those standards for use by her team members. She said that she wanted them to do excellent work, but she struggled to describe what “excellence” would look like.

During coaching, Sarah decided ...

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