44 How bigger Goals Can Take You Further

When I first met Gayle Williams-Byers in the early 90s, I was impressed by her determination. At the time, she had begun a coveted internship in the White House. She was supposed to be writing a paper about her learning experience as an intern, for 12 hours of academic credit from Case Western Reserve University, where she was a junior.

Gayle’s problem was that the only assignment her White House bosses had given her was to make photocopies. She needed those credit hours, but she didn’t feel she’d be able to claim them because she wasn’t learning anything.

Gayle found her way to my Washington office through an acquaintance. She requested a few minutes of my time, then pretty much announced that she’d be ...

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