6 We are all biased

DOI: 10.4324/9781003329220-8

Suppose you work for a logistics company that ships items across the world. Let’s call them Total Business Management (TBM). TBM is known for being a premium shipping provider that employs the use of container transport, air freight, trucking, warehousing, and everything in between. This company has been hit hard by recent risk events such as:

  • A ransomware attack that halted all of their operations for a week
  • A hurricane that led to delayed shipments
  • A workforce shortage ...

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