CHAPTER 4 Think from What to What
Change Leadership
When questioned about an upcoming fight, boxer Mike Tyson said, “Everyone has a plan until they get punched in the mouth.” Leading change is about turning dreams into realities, plans into truth. Sometimes, things just don’t work out the way we plan; they just don’t come true.
I wish I had a dollar for every time I have heard someone say, “People hate change.” I actually believe most people think change is okay. What they hate is ambiguity and uncertainty. That’s why we often hear people respond as follows to the suggestion that things need to change: “What’s in it for me?”
I do not believe that people ask this question to be selfish, so much as they want to reduce the unknowns that affect ...
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