When Everything Feels Important
“It’s out of control,” a client shared with me, referring to her inbox. She explained that so many hours of her workday, evenings, and weekends were spent navigating her swamp of an inbox. She could never find anything she needed and was constantly missing deadlines. When her colleagues didn’t get a response via email, they followed up with a Slack message. When they didn’t hear from her on Slack, they checked in with a quick text. Soon, she was swimming in communications on three different channels and feeling completely overwhelmed.
Using a classic coaching question, I asked her to tell me what she’d tried so ...
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