What are paradigms, and why do they matter? How do you adapt when a paradigm shift upends your world? What about getting ahead of the game to create your own paradigm shifts?
When people think of the aged care industry, most picture the care homes and villages spreading rapidly across the country. Care Connect, a not for profit established in 1994, operates to a different paradigm: in-home care.
One of Australia's largest providers, Care Connect has supported more than 85 000 Australians to live independently at home and stay connected to their community.
After a decade at the helm of Care Connect, Chief Executive Paul Ostrowski knows a bit about paradigms, because his organisation's core purpose not only challenges the still dominant residential care paradigm but also puts Care Connect at the leading edge of the shift from traditional models (where healthcare professionals dictate care plans) to putting the person in charge of their own plans.
When asked about paradigm shifts, Paul immediately separates the conversation into two types: responsive and proactive.
- Responsive shifts saw him and his team respond and adapt to two big events: the Royal Commission into Aged Care with its subsequent transformation of funding models, governance and care frameworks, and the COVID-19 pandemic with its immediate and continuing impacts.
- Proactive ...
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