Case Illustration: The Research Setting

We studied the TMT of a Dutch organization, which operates in the public domain, using a longitudinal case study design20 with a 6-month period of observation. We inferred our focal process of interest, TMT sensemaking, from observations collected during the weekly meetings as well as from interviews with the individual TMT members. We promised anonymity for the organization as a condition for reporting, so we refer to the studied organization as Alpha.

Alpha has about 3,000 employees. The organization can best be characterized as a professional bureaucracy, which implies that Alpha relies, in its structural configuration, on the skills and knowledge of its operating professionals.21 This structure is common ...

Get Top Management Teams now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.