Total Quality Management for Project Management

APPENDIX 1 – CHANGE MANAGEMENT

Change and configuration management are critical for any project management work because they allow us to apply some level of control to product and process modifications. Total quality management tools can help understand the change implications on your project. Before we go too far, let us first delineate what is change management and configuration management.

I. Change Management

Change management can be considered the input to the configuration management process. We have a request to make alterations to the project, process, or the product that must be evaluated. We lay out the details of the change and we determine the implications upon the project of taking on the change. At the end, we either accept or reject ...