Total Quality Management for Project Management

CHAPTER 5 – STATISTICS AND CONTROL

I. Rubric

II. Questions to Ponder

• Do statistics and control provide any added value?

• Are statistical models too abstract or are they really down-to-earth?

• Why is the statistical model approach so seductive?

• What does it take to improve your organization’s abilities with statistics and control?

• What positions in your organization should have the greatest capabilities regarding statistics? Do project managers really need to know statistics?

• Does the enterprise really need statistics?

• Would the enterprise pay attention to the statistics anyway? How would you get the organization to accept this level ...