2
Leadership and Strategic Quality Management
Venu Srinivasan, the grandson of the TVS Group’s founder, Sundaram Iyengar, completed his engineering in College of Engineering Guindy, Anna University, Chennai and his master’s degree in engineering from Purdue University, USA. He took over the TVS Group in 1979 he instilled a commitment to implement and sustain not only robust operational systems but also a positive work culture that celebrated integrity, quality, and excellence in every area of operation across the company and in serving their customers. Even though TVS was a family-owned business, he considered the organisation should be independent ...
Get Total Quality Management, 4th Edition by Pearson now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
