Chapter 8


Smart phones, tablets and computers provide calendars, e-mail, access to social media, some forms of instant messaging, SMS and phone calls. Even a computer might place a phone call through the use of a service like Skype. These are all forms of interaction which are covered in this chapter.

8.1    Social messages

Several websites, including Twitter and Facebook in particular, provide the ability to post messages for other people to read. These messages may have associated content, such as a picture or an audio clip. The ...

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