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Training Design and Delivery, 3rd Edition by Geri E. McArdle

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Training Overview

As we become used to the way technology and business demands have changed the way we work, our expectations about training have shifted. Organizations and learners have higher expectations for training programs in the workplace. All training is intended to help individuals gain new and improved knowledge and skills for a specific purpose—to help them learn to do or think about something in a different way. It’s all about changing behavior and acquiring new skills for new challenges.

Frequently, an organization conducts training to implement a new program or change a process. Training is often distinguished from education in ...

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