11

Project Management

During a recent consulting assignment to manage a training design and development project in the Middle East, I faced several challenges because the project involved multiple clients with conflicting needs and varying business requirements. Further complicating the project were personality clashes and unnecessary time revising components created by other team members.

To help others avoid such roadblocks to developing training projects, this chapter describes an eight-step project management process. It includes templates to help design, create, and implement a project.

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