Chapter 7

Evaluation: It’s Not Over Yet!

IN THIS CHAPTER

Bullet Recognizing the purpose of evaluations

Bullet Getting an overview of Kirkpatrick’s Four Levels

Bullet Exploring Phillip’s ROI

Bullet Understanding the basics of creating a practical evaluation plan

Bullet Practicing evaluation using a practical virtual trainer skills assessment

The fifth and final stage of the ADDIE model described in Chapter 3 is to evaluate performance. When you reach this stage, you have made it through the entire Training Cycle and can see the beauty of the complete cycle at this point.

You’ll find yourself returning to the earlier stages of the Training Cycle during the evaluation stage. For example, you return to the assessment stage to confirm that you’re evaluating what you designed the training for. You may use the objectives you wrote in the second stage to create specific evaluation criteria. You want the training objectives you write to be specific, measurable, and easily converted to items on an evaluation instrument or performance ...

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