An executive calls you to ask for help. A recent employee survey indicated that staff were not happy with the coaching they were getting from their managers. There has been a slow but steady decline in the managers’ coaching rating over the last 5 years. Turnover has increased slightly, and there is some evidence from exit interviews that this lack of coaching is the problem.
|You:||What has happened that triggered this call?|
|Executive:||We do an employee survey every year. Over ...|