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Transformational Governance: How Boards Achieve Extraordinary Change by Katha Kissman, Beth Gazley

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1Where Does Board Change Begin?

The path to our destination is not always a straight one.

We go down the wrong road, we get lost, we turn back.

Maybe it doesn't matter which road we embark on.

Maybe what matters is that we embark.

—Barbara Hall, writer and producer

Every change starts with a thought, and very often, the thought is framed as a question:

  1. Why isn't this working?
  2. How can we make something better?
  3. What if we did this differently?

In nonprofit governance, the critical point when change begins can arise out of challenges—situational or chronic—to a board's performance. A board member may think:

  1. “Something is not right on this board.”
  2. “Why can't we get more done?”
  3. “I like serving on this board except for _____________.”
  4. “I'm ...

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