Acknowledgements
This book is the result of tireless dedication on the part of an amazing team of people at Towers Watson. Our project managers—Nell Stanton, Andrea Cure, and Kate Walania—were pivotal to ensuring that we completed this book; they endured more trauma in seven months than anyone should have to suffer in a lifetime.
We thank the editorial staff, particularly Anne McKneally, who reviewed and read every chapter countless times, and Sharon Congdon, who caught many typos.
We also thank the marketing department, particularly Corrinne Macias, Graham Spencer, and Nancy Connors, for their support through every phase of this project.
Thanks as well to the Towers Watson consultants who invested countless hours in helping us tell the stories ...